Our 30-day easy returns promise
Changed your mind? No problem. If you’re not happy with your purchase, you can return it within 30 days of delivery for a full refund — no questions, no hassle.
Return eligibility
To be eligible for a return:
- Your request must be made within 30 days of the delivery date.
- The item must be unused and in the same condition you received it, in its original packaging.
- You need your order number or proof of purchase.
Items marked as final sale or clearance at the time of purchase are not eligible for returns.
How to start a return
Email us at support@spendce.com with your order number and the reason for the return. We’ll reply within 1–2 business days with your return authorization and instructions.
Damaged, defective, or wrong items
If your item arrived damaged, defective, or different from what you ordered, contact us right away with a photo of the issue. We’ll make it right with a replacement or a full refund — and you won’t need to ship the item back in most cases.
Refunds
Once we approve your return, your refund will be processed to your original payment method. Please allow 3–5 business days for the refund to appear on your statement after we issue it. Shipping charges from your original order are non-refundable unless the return is due to our error.
Return shipping
Because our products ship directly from our fulfillment partners, return instructions vary by item — we’ll provide the correct return address with your authorization. You are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping service.
Exchanges
Need a different item instead? Email support@spendce.com and we’ll arrange an exchange for you.
Questions?
Contact us at support@spendce.com for anything related to returns and refunds.